Complaints About Telemarketing Calls Surge
WASHINGTON, DC -- Complaints to the government about unwanted calls from telemarketers are surging, especially about pre-recorded messages, called robocalls.
The unsolicited calls pitch everything from lower credit card interest rates, to vacations. Government figures show robocall complaints are up about 225% since late 2010, raising questions about how well the federal "Do Not Call List" is working. According to the Federal Trade Commission, the calls are hard to trace, because scammers use caller-ID spoofing to mask their phone number.
Last month, New York Governor Andrew Cuomo signed a law banning robo-call messages, unless the recipient expressly consents to them.