WENY seeking to resolve negotiation with DirecTV
Lilly Broadcasting, parent of WENY, is continuing its efforts to renew its carriage agreement with DirecTV after reaching an impasse, resulting in WENY potentially not being carried by DirecTV.
We have prepared this page to help you continue to watch your local station, WENY, if DIRECTV stops providing them in the service package you subscribed to.
If DIRECTV stops providing your local channels you can still receive our news and programming through these other channels:
• Over-the-air with an antenna
• Other satellite providers
• Cable systems all through our area
• Our news is always available online through our Apple and Android apps and Web site (WENY.com).
Every employee of our TV station lives here with you - we all give time, effort and money towards bettering our town. Each of us feels terrible we have no control over DIRECTV's decision to remove local channels from a service you pay for.
The Lilly Broadcasting negotiating team has been ready and available around-the-clock to engage in substantive negotiations with DirecTV—in hopes of concluding a fair agreement that reflects the current marketplace.
We recognize viewers will be upset, and we share your frustration.
Since 2015, DIRECTV has been involved in nearly 60% of all carriage disputes with broadcasters—by far the largest amount of any pay TV operator. In fact, DIRECTV has refused to carry one or more broadcasters nearly every week since this past Christmas.
In the end, DIRECTV’s tactics will hurt their subscribers and you—our viewers. DIRECTV is making subscribers pay for programming they are not receiving. That just isn’t fair.
While DIRECTV may stop carrying WENY, we have not ‘blacked out’ our station. You may continue to receive WENY for free, over the air, and, where available, from your local cable or satellite operators. Additionally, we believe DIRECTV should offer refunds or credits to DIRECTV subscribers who are not receiving WENY. We recommend that subscribers contact DirecTV customer service to ask about a refund or a credit at 1-877-710-6331.
We hope DirecTV shares our sense of urgency in keeping WENY on for its subscribers. We appreciate the patience and support of viewers such as you, and we will continue to work diligently to reach a fair agreement that reflects the value of our stations in the current market place.
If you would like to learn more about local television and what can be done to help, please visit
You can also determine the type of antenna needed to receive the signals of Lilly Broadcasting television stations at http://www.antennaweb.org/.
Finally, to contact DirecTV regarding the inconvenience caused by its unfair tactics and unreasonable demands, please call DirecTV customer service at 1-877-710-6331.
Special Report: Cross Country Nightmare
PAINTED POST (WENY) -- Meet the Gordon family...Jeffery is nine, his sister is seven and the baby of the family is one. Mom and dad are Denise and Joseph Gordon. The Gordons moved from Bellvue, Washington to Painted Post at the start of the new year. But they're not settled.
"I'm tired and after moving across the country I just want to be settled we're just in despair," says Denise Gordon. "We're on limited resources right now from sleeping on the floor to not having enough bathroom stuff not enough kitchen supplies."
The moving company they used, Liberty Relocation, still has their things in a storage facility at an undisclosed location. Here's how it was supposed to work: Liberty would pack up their things then deliver them January 7. Liberty Relocation called the Gordon's and changed the date to January 2.
The Gordon's couldn't be in Painted Post that day. So the moving company charged them for the two days they waited and to store their stuff. Now the Gordon's owe about $2,000 extra and they wont get their stuff back until they pay.
"It's like we're in nomads land we don't if we're coming or going," Denise tells WENY. "We've pretty much used up all our expenses and money that we have ."
Mark Manning is the account executive for Dimon and Bacorn Inc., a moving company out of Elmira. He had this resonse when he first saw the contract.
"It's very generic, very basic, " says Manning. "It did not look like it gave all the information it can."
What Mark noticed was this contract didn't include a spread. That is a period of time anywhere from three days to a week when the moving company can drop off your stuff, because of variable factors.
"If you're coming that far close to 3,000 miles away and say we're going to deliver on a specific day then no... we're going to tell you that were delivering it between a week and a half time frame," says Manning.
Mark believes that the company wasn't being as clear as they could with the dates. He also said having that specific date is a big red flag
So where does this leave the Gordon's? For right now with an empty house and a bigger bill than they expected.
Catch part two of the "Cross Country Nightmare" story on Friday, January 31 starting at 5:30 and 6 pm.