WENY seeking to resolve negotiation with DirecTV
Lilly Broadcasting, parent of WENY, is continuing its efforts to renew its carriage agreement with DirecTV after reaching an impasse, resulting in WENY potentially not being carried by DirecTV.
We have prepared this page to help you continue to watch your local station, WENY, if DIRECTV stops providing them in the service package you subscribed to.
If DIRECTV stops providing your local channels you can still receive our news and programming through these other channels:
• Over-the-air with an antenna
• Other satellite providers
• Cable systems all through our area
• Our news is always available online through our Apple and Android apps and Web site (WENY.com).
Every employee of our TV station lives here with you - we all give time, effort and money towards bettering our town. Each of us feels terrible we have no control over DIRECTV's decision to remove local channels from a service you pay for.
The Lilly Broadcasting negotiating team has been ready and available around-the-clock to engage in substantive negotiations with DirecTV—in hopes of concluding a fair agreement that reflects the current marketplace.
We recognize viewers will be upset, and we share your frustration.
Since 2015, DIRECTV has been involved in nearly 60% of all carriage disputes with broadcasters—by far the largest amount of any pay TV operator. In fact, DIRECTV has refused to carry one or more broadcasters nearly every week since this past Christmas.
In the end, DIRECTV’s tactics will hurt their subscribers and you—our viewers. DIRECTV is making subscribers pay for programming they are not receiving. That just isn’t fair.
While DIRECTV may stop carrying WENY, we have not ‘blacked out’ our station. You may continue to receive WENY for free, over the air, and, where available, from your local cable or satellite operators. Additionally, we believe DIRECTV should offer refunds or credits to DIRECTV subscribers who are not receiving WENY. We recommend that subscribers contact DirecTV customer service to ask about a refund or a credit at 1-877-710-6331.
We hope DirecTV shares our sense of urgency in keeping WENY on for its subscribers. We appreciate the patience and support of viewers such as you, and we will continue to work diligently to reach a fair agreement that reflects the value of our stations in the current market place.
If you would like to learn more about local television and what can be done to help, please visit
You can also determine the type of antenna needed to receive the signals of Lilly Broadcasting television stations at http://www.antennaweb.org/.
Finally, to contact DirecTV regarding the inconvenience caused by its unfair tactics and unreasonable demands, please call DirecTV customer service at 1-877-710-6331.
Callers Warned about Microsoft Scam
NEW YORK- Attorney General Eric T. Schneiderman today (Tuesday) issued a warning to New Yorkers based on numerous complaints received by his office from consumers who have been contacted recently by scam artists posing as representatives of Microsoft or an organization allegedly affiliated with Microsoft, such as P.C. Solutions. In some cases, the callers will even spoof the telephone's Caller ID to identify the source as "Windows Support." The scam artists attempt to gain remote access to consumers' computers by claiming that their units are running slowly because they are infected with malware or viruses or need additional software, which the scam artists offer to remedy. After gaining access, scammers are able to extract a fee – as much as $300 – by obtaining credit card information over the phone, or by directing consumers to enter PayPal, bank or credit card information on a website the scammers control.
“Consumer fraudsters come in all shapes and sizes, from false advertisers and illegal pet sellers, to identity thieves and predatory lenders. Unfortunately, we can now add scammers posing as computer experts to that list,” said Attorney General Schneiderman. “There are simple, easy steps New Yorkers can take to identify these calls and avoid becoming victims of this increasingly prevalent scam.”
The scammers first walk consumers through various steps on their computers to display Microsoft's event viewer log, which contains a log of red-marked "errors," yellow "warnings" and other events that have occurred on the computer. Such events are usually inconsequential notifications and are not evidence of a virus. However, the con artists claim that they demonstrate that the PC is corrupted and will sustain further damage or be susceptible to "hacking" if additional action is not taken.
The consumer is then given instructions that ultimately allow the scam artist to access the computer remotely. Once the perpetrators gain access, they typically advise consumers that they must pay a fee, which can be as much as $300, to have the problems corrected or their Microsoft warranty extended. The scammers collect payment by obtaining consumers' credit card information over the phone, or by directing consumers to fraudulent websites to enter credit card, PayPal, or other personal or financial information online. In some cases, if consumers balk at making the payment, the scam artists begin deleting consumers' files and disabling their computers. The scammers may also steal sensitive personal data, adjust security settings to leave computers vulnerable, or install software that can harm computers and/or allow the scammers to continue to access them remotely. The perpetrators appear to be operating from overseas and often speak with heavy foreign accents.
What to do if you get such a call:
- Hang up the phone.
- Do not give out your password. No legitimate organization will ever request this information.
- Do not provide any billing information.
What to do if you allowed someone access to your computer:
- Change your computer and email passwords.
- Update or download legitimate security software and scan your computer. Delete any files that are identified as problematic. Some service providers offer free tools that can help detect and remove viruses.
- If you were charged for "services," dispute the charges with your credit card company.
- If you gave out your billing information, you might want to consider closing your account.
- File a complaint with the New York State Attorney General's Office. You can obtain a complaint form by calling the Attorney General's Consumer Hotline (800) 771-7755 or visiting the Attorney General's website, http://www.ag.ny.gov/.